Returns & Exchanges Policy

Our Commitment to You

At Ravira Elegance, we want you to love what you ordered. If something isn't right, we're here to help.

Return Window

We accept returns within 14 days of delivery. Items must be unworn, unwashed, and in their original condition with tags attached.

How to Start a Return

1. Email us at your store contact email with your order number and reason for return.
2. We'll respond within 2 business days with return instructions.
3. Ship the item back using a trackable shipping method.
4. Once we receive and inspect the item, your refund or exchange will be processed within 5–7 business days.

Exchanges

Want a different size or color? We're happy to exchange your item for another available option. Please note that exchanges are subject to stock availability.

Refunds

Approved refunds are issued to your original payment method. Shipping costs are non-refundable unless the return is due to our error.

Non-Returnable Items

• Items marked as final sale
• Items that have been worn, washed, or altered
• Items returned without original tags

Damaged or Incorrect Items

If you received a damaged or incorrect item, please contact us within 7 days of delivery with a photo and your order number. We'll make it right at no cost to you.

Questions?

We're happy to help. Reach out to us through our contact page and we'll get back to you as soon as possible.